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Held reports ​

Available onEvery plan

Sometimes an interview doesn't give enough evidence for a fair score. Instead of showing a number that could mislead, Infyva holds the report for a person to review. Its next step reads Insufficient evidence, needs human review.

What a held report looks like ​

  • The header shows Insufficient evidence instead of a score, with Held for a person to review. Read the answers before deciding.
  • The band is never higher than Limited evidence, and no screen uses advance wording for it.
  • Compare shows Held: no score. The hiring manager page, email and daily digest say Held for a person to review. Read the transcript before deciding.
  • The skill radar, where your plan has it, reads as provisional.

A held report is not a bad result. It means the evidence was too thin to judge either way.

When a report is held ​

A report is held when the evaluation marks it for human review or finds the evidence insufficient for a recommendation. For Live AI interviews, these rules hold a report:

ReasonWhat it means
Too few competencies coveredThe conversation covered fewer than half of the planned competencies. The report says, for example, The interview covered 2 of 6 planned competencies, too few for a recommendation. A person should review the transcript.
Too few answers scoredFewer than half of the candidate's turns could be scored.
Repeated or recited answersThe answers repeated each other or read like a script.

What to do with a held report ​

  1. Open the report and read the answers or the transcript.
  2. Listen to the recording for the parts that matter to you.
  3. Make the decision yourself from the Decision bar. See Read a report.

If you think the report is wrong, email support@infyva.ai. See Retry and re-grading.

Next steps ​