Appearance
Change plan, invoices and cancelling
Available onEvery plan
Who can do thisWorkspace owners and admins
Everything here is on one page: in the sidebar, click Settings, then Plan and credits. The page heading is Billing and credits. Recruiters and viewers don't see it in Settings. If they open it from a link, the page is read-only and says Only company owners and admins can change the plan or add top-ups.
Change your plan
Plans are set up with us for now. Card checkout in the app is coming.
- On the Billing tab, click Compare plans (or Choose a plan during the trial) to see the plans.
- On the plan you want, click Contact sales to switch. On Enterprise the button is Contact sales about your plan.
- Tell us the plan and whether you want monthly or annual billing. We switch your workspace and send the invoice.
You can also contact sales or, if you don't have a workspace yet, request access.
Credits granted by Infyva and top-up credits stay as they are when your plan changes. Only the plan's monthly allowance changes.
Invoices
We send invoices by email. Enterprise is billed by invoice under your agreement, and your named contact sends them. For a copy of an invoice, email support@infyva.ai.
Annual billing
Annual plans are paid upfront for the year, at the annual price.
Price changes
If the price of your plan changes, we tell you at least 30 days before. The Billing tab shows Your new price and the date it starts.
Cancel a subscription
Email support@infyva.ai or your sales contact. Your plan stays active until the end of the period you paid for. Granted and top-up credits stay in your balance.
To close the workspace and delete its data, see Export and erase data.