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Ask for an accommodation ​

If something about the interview doesn't work for you, you can ask the hiring company to change it. You don't need to give a reason you're not comfortable sharing. Say what would help.

What you can ask for ​

Some examples of what hiring companies can agree to:

  • More time for each answer: one and a half times or twice as long.
  • Typing your answers instead of speaking.
  • An interview without a camera.
  • An interview without the integrity checks, such as the tab and window warnings.
  • An interview with a person instead of the AI.

You can ask for anything else that would help, too. The hiring company decides what it can offer.

Send your request ​

  1. Open your interview link.
  2. On the Before you start screen, under "Need more time, a different format or another adjustment?", click Request an accommodation. The same link shows if your camera doesn't work during the checks.
  3. Under What do you need?, describe what would help.
  4. Optional: add an Email for the reply.
  5. Click Send request.

Your request goes to the hiring team and is saved with your interview. It is kept private: the hiring team reads it in the app, and it is never sent around by email.

What happens next ​

Usually your interview is paused while the hiring team looks at your request. If it is, the screen tells you so. You get an email when you can start, and you can come back to the same link then.

Companies aim to answer accommodation requests within 2 business days.

If the company agrees to an interview with a person, they contact you to arrange it.

Applying through a careers page?

Many careers pages show an email for adjustment requests on each job. Use it if you need an adjustment to apply.

Ask for a human review ​

If you're worried about how your interview went, for example because of a technical problem, the AI mishearing you, or anything that felt unfair, you can ask for a person to look at it again.

  1. On the screen you see when you finish, under "Concerned about how this interview went?", click Request a human review.
  2. Describe what happened.
  3. Click Send request.

A person on the hiring team reviews your interview. If you already closed that screen, email privacy@infyva.ai and mention your interview. We add it to the same queue.

For a coding round, reply to the confirmation email you get after submitting.

Questions? ​

Reply to your invitation email to reach the hiring team.